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Consumer Action Guide on Air Travel

by Neil Bauman, Ph.D.

The Deaf and Hard of Hearing Consumer Advocacy Network (DHHCAN) has just released their new Consumer Action Guide on Air Travel.

This guide is based upon the recent update of the Air Carrier Access Act regulations issued by the U.S. Department of Transportation in May 2009, during one of the most comprehensive overhauls since the Act was enacted in 1990.

The Air Carrier Access Act (ACAA) sets out requirements for disability access at airports and on airlines. These ACAA rules give protection from discrimination by:

  • Prohibiting U.S. and foreign airlines from discriminating against passengers on the basis of disability
  • Requiring airlines to make aircraft, other facilities, and services accessible
  • Requiring airlines to take steps to accommodate passengers with a disability

“Today’s travelers need information from the minute they arrive at the departing airport until they leave the destination airport. It is crucial that they have prompt access to information once they self-identify that they are deaf, hard of hearing or deaf-blind,” says Barbara Raimondo, author of the DHHCAN Air Travel Action Guide 2009 and a mother of two deaf children.

The DHHCAN Action Guide on Air Travel was available online both as a summary and as a full document. This 7 page report is easy to read. The first page is a summary of the full text on pages 2 to 7. The guide used to be available from http://www.tdi-online.org/pdfs/DHHCAN_AirTravel_2009_guide.pdf.

One of the nice things about this Act is that it applies not only to all US airlines, but to any airlines flying to or from US soil.

Source: TDI News Release November 13, 2009. http://www.tdi-online.org/.

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Free Visor Cards

Download your free Visor Cards for hard of hearing or deaf people here.

Loop Systems

Loop your home or meeting room. Discover how you can hear wonderfully clear sound again when listening to the TV/radio, etc, or when listening to a speaker at a meeting.

Loop systems are one of the best-kept secrets in town. To learn more about Loop Systems and what they can do for you, click here.

Take Control of Your Tinnitus—Here’s How

If your ears ring, buzz, chirp, hiss, click or roar, you know just how annoying tinnitus can be. You do not have to put up with this racket for the rest of your life. This book teaches you many things you can do to help bring your tinnitus under your control so it no longer bothers you.

Learn More | Add to Cart—Printed | Add to Cart—eBook

Sounds Now Too Loud for You?

Hypersensitive to Sound front coverIf some (or all) normal sounds seem so loud they “blow the top of your head off”, or make you wince or jump, or cause you headaches or ear pain, or affect your balance, or result in fear or annoyance of sounds so you feel you have to avoid these sounds, this book is for you!

Learn More | Add to Cart—Printed | Add to Cart—eBook

Hearing Phantom Sounds?

When hard of hearing people begin hearing phantom voices or music, they immediately worry they are going crazy. It never crosses their minds that they are sane and are just experiencing Musical Ear syndrome.

To learn more about the strange phantom sounds of Musical Ear syndrome and what you can do about them, click here to read a comprehensive article about Musical Ear Syndrome.

Or get the book—Learn More | Add to Cart—Printed | Add to Cart—eBook

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Center for Hearing Loss Help

Neil G. Bauman, Ph.D.

1013 Ridgeway Drive, Lynden,
WA 98264-1057 USA

Email: neil@hearinglosshelp.com

Phone: 360-778-1266 (M-F 9:00 AM-5:00 PM PST)

© 2025 Center for Hearing Loss Help – Help for your hearing loss, tinnitus and other ear conditions

"The wages of sin is death, but the gift of God is eternal life [which also includes perfect hearing] through Jesus Christ our Lord." [Romans 6:23]

"But know this, in the last days perilous times will come" [2 Timothy 3:1]. "For there will be famines, pestilences, and [severe] earthquakes in various places" [Matthew 24:7], "distress of nations, the sea and the waves roaring"—tsunamis, hurricanes—Luke 21:25, but this is good news if you have put your trust in the Lord Jesus Christ, for "when these things begin to happen, lift up your heads [and rejoice] because your redemption draws near" [Luke 21:28].